{"id":5851,"date":"2020-10-15T15:16:52","date_gmt":"2020-10-15T15:16:52","guid":{"rendered":"http:\/\/www.chic-chac.com\/policy\/"},"modified":"2024-06-27T16:34:56","modified_gmt":"2024-06-27T16:34:56","slug":"policy","status":"publish","type":"page","link":"https:\/\/chic-chac.com\/en\/policy\/","title":{"rendered":"Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; column_separator_row=&#8221;&#8221; masked_row=&#8221;&#8221; css=&#8221;.vc_custom_1601491994961{background-color: #1c1f09 !important;}&#8221;][vc_column][gt3_spacing height=&#8221;39px&#8221;][gt3_custom_text text_color=&#8221;#000000&#8243; font_size=&#8221;16&#8243;]\n<h4 style=\"text-align: center;\"><span style=\"color: #ffffff;\">OUR POLICIES<\/span><\/h4>\n[\/gt3_custom_text][gt3_spacing height=&#8221;39px&#8221;][vc_toggle title=&#8221;PAYMENTS AND CANCELLATIONS&#8221; color=&#8221;chevron&#8221; size=&#8221;right&#8221;]\n<p class=\"csB0755618\" align=\"justify\"><u><strong>Reservation, modification\u00a0or cancellation policy<\/strong><\/u><br \/>\n&#8211; To finalize your reservation, a\u00a0 deposit corresponding to a 1\/3 of the total invoice amount must be paid to\u00a0 Chic-Chac. You can make the payment of the deposit by either credit card or\u00a0 e-transfer. 60 days prior to the start of your reservation, a second deposit\u00a0 payment of a 1\/3 of the total invoice amount will be required and the remaining\u00a0 balance will be settled at the time of your departure.<br \/>\n&#8211; All reservations\u00a0 made within 60 days or less of the beginning of the reservation will require a\u00a0 deposit equivalent to 2\/3 of the total invoice amount.<\/p>\n<p class=\"csB0755618\"><u><strong>Pricing Options <\/strong><\/u><br \/>\nIt is crucial\u00a0 to consider the chosen pricing type, as cancellation terms vary.<\/p>\n<p class=\"csB0755618\" align=\"justify\"><strong>Standard : <\/strong>The chosen\u00a0 rate is non-refundable and non-modifiable. Deposits made will be retained by\u00a0 Chic-Chac.<br \/>\n<strong>Creditable Rate (8% of the total amount before taxes) :<\/strong> All deposits will be credited and can be used for a trip within the next 2 years in the event of a cancellation made more than 10 days before the reservation start date. No credit will be granted if the cancellation occurs 10 days or less before the reservation start date.<br \/>\n<strong>Refundable Rate (15% of the total amount before taxes) :<\/strong> All deposits will be refunded in the event of a cancellation made more than 10 days before the reservation start date. No refunds will be granted if the cancellation occurs 10 days or less before the reservation start date.<\/p>\n<p class=\"csB0755618\"><em>&#8211; No modifications will be accepted 10 days or less\u00a0 before the reservation start date. Adding individuals will depend on\u00a0 availability.<br \/>\n\u2013 You can change your pricing option until the second deposit is taken, which is 60 days before your reservation begins. The pricing option chosen is charged separately from the booking and is not part of the deposit amount. It must be paid in full separately at the moment of the first deposit. The amount for the pricing option is non-refundable.<br \/>\n<\/em><\/p>\n[\/vc_toggle][vc_toggle title=&#8221;POLICIES, ETHICS &amp; REGULATIONS&#8221; color=&#8221;chevron&#8221; size=&#8221;right&#8221;]\n<p class=\"cs95EA2D13\" align=\"justify\"><u><strong>Chic-Chac\u00a0 policy<\/strong><\/u><\/p>\n<p class=\"cs95EA2D13\" align=\"justify\">&#8211; The Chic-Chac gives itself the right to\u00a0 cancel or modify a day of activity when the danger risk is too high (bad\u00a0 weather, avalanche risk, mechanic breakdown, etc.) and no matter the remaining\u00a0 time before the activity. All cancelled or modified activities by the Chic-Chac\u00a0 can be credited in the next 2 years following the cancellation.<br \/>\n&#8211; The\u00a0 Chic-Chac gives itself the right to remove a client from an activity if the\u00a0 guide judges he does not have the required level of abilities for the\u00a0 activity.<br \/>\n&#8211; The Chic-Chac gives itself the right to remove a client from an\u00a0 activity at any moment if the client does not respect the safety rules. The\u00a0 client does not have the right to a refund, no matter when the removal\u00a0 happened.<\/p>\n<p><strong><u>Accommodation Policies and Procedures<\/u><\/strong><\/p>\n<p>&#8211; Upon departure, the leased premises must be in the same conditions as when taking possession of it.<\/p>\n<p>&#8211; Our establishments are completely non-smoker and no animals are allowed in them. Smoking (cigarettes, vape and marijuana) is not allowed inside the accommodation units. The customer agrees that charges of at least 200$ CAD will be charged to the invoice if there is any policy violation.<\/p>\n<p>&#8211; The customer agrees that he is responsible for all damage or breakage and for missing items.<\/p>\n<p>&#8211; The customer agrees to be billed for material damage caused by his actions or those of all his visitors. Customers registered at the Chic-Chac will be held responsible for the actions of their visitors.<\/p>\n<p align=\"justify\">&#8211; The Chic-Chac gives itself the right to charge the client if the rules are not followed.<\/p>\n[\/vc_toggle][gt3_spacing height=&#8221;135px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; column_separator_row=&#8221;&#8221; masked_row=&#8221;&#8221; css=&#8221;.vc_custom_1601492126413{background-image: url(https:\/\/chic-chac.com\/wp-content\/uploads\/2020\/09\/fond-amuser.png?id=4505) !important;}&#8221;][vc_column][gt3_spacing height=&#8221;42px&#8221;][gt3_custom_text text_color=&#8221;#000000&#8243; font_size=&#8221;16&#8243;]\n<h3 style=\"text-align: center;\">THERE ARE MANY WAYS TO<br \/>\nHAVE FUN AT THE CHIC CHAC<\/h3>\n[\/gt3_custom_text][vc_btn title=&#8221;SEE ALL OUR PACKAGES&#8221; style=&#8221;outline&#8221; shape=&#8221;square&#8221; color=&#8221;black&#8221; align=&#8221;center&#8221; link=&#8221;url:http%3A%2F%2Fchic-chac.com%2Fen%2Fski-and-snowboard%2Fpackages%2F|title:Packages||&#8221;][gt3_spacing height=&#8221;80px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; column_separator_row=&#8221;&#8221; masked_row=&#8221;&#8221; css=&#8221;.vc_custom_1601491994961{background-color: #1c1f09 !important;}&#8221;][vc_column][gt3_spacing height=&#8221;39px&#8221;][gt3_custom_text text_color=&#8221;#000000&#8243; font_size=&#8221;16&#8243;] OUR POLICIES [\/gt3_custom_text][gt3_spacing height=&#8221;39px&#8221;][vc_toggle title=&#8221;PAYMENTS AND CANCELLATIONS&#8221; color=&#8221;chevron&#8221; size=&#8221;right&#8221;] Reservation, modification\u00a0or cancellation policy &#8211; To finalize your reservation, a\u00a0 deposit corresponding to a 1\/3 of the total invoice amount must be paid to\u00a0 Chic-Chac. You can make the payment of the deposit by either credit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-5851","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>POLICIES - Chic-Chac rules, regulations, policy, cancelations COVID<\/title>\n<meta name=\"description\" content=\"Our payment policy, cancelations, ethics, COVID\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chic-chac.com\/en\/policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POLICIES - Chic-Chac rules, regulations, policy, cancelations COVID\" \/>\n<meta property=\"og:description\" content=\"Our payment policy, cancelations, ethics, COVID\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chic-chac.com\/en\/policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Chic-Chac\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-27T16:34:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chic-chac.com\/wp-content\/uploads\/2022\/08\/20211229-FR-C02-6013.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"932\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/chic-chac.com\\\/en\\\/policy\\\/\",\"url\":\"https:\\\/\\\/chic-chac.com\\\/en\\\/policy\\\/\",\"name\":\"POLICIES - 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